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ORDERING
Ordering Information
The
information on this page is important. Please
make sure you thoroughly read and understand it before you send your order form.
When to Order
Orders should be placed about 6 to 8 weeks in advance of the required delivery
date, any orders required before this period are charged depending on
urgency of delivery. As all our stationery is hand-made it takes a little time to produce,
so once
you have made a decision, it is recommended that you order your stationery
at least 3 to 5 months prior to the event. This
will allow enough time to process and deliver your order, as well as posting
your invites and allowing your guests time to reply. It is usually
correct to post your invitations between 6 to 12 weeks prior to the wedding
date (even earlier if you intend to send invites to guests overseas).
Matching accessories should be arranged the same time as
your invitations, this is to avoid disappointment should the product range become
discontinued upon placing an additional order at a later date. It is extremely important
that you be aware that any late information may hold up your
invitations going out on time.
Who Receives Invitations
When
calculating the number of invitations that you need to order, you should
count on one invitation per single, couple or family, remembering that
anyone over 18 should receive their own separate invitation.
It is courteous to give invitations to your parents, siblings, bridal
party and celebrant or minister (and their spouse), even though you know
they will be attending. They may
wish to keep them as mementos. Close
friends or relatives you know are unable to attend should still receive
invitations. Do not, however
send invites to all interstate or overseas friends who cannot attend as they
may feel obligated to send a gift. Also
remember to allow for yourselves.
How Many to Order
The
minimum order is 30 invitations and 10 of any other single stationery item.
Set a stationery budget based on how many pieces of stationery you
require. Remember that if you
are working on a low stationery budget, only order the basic items such as
invitations, reply cards and place cards.
All other pieces are “luxury” items and should only be considered
if your stationery is high on your list of priorities.
Simply formulate a guest list.
From
your guest list you should be able to calculate the number of invitations
required, including matching accessories.
All accessories, with the exception of menus, should be ordered to
correspond with the maximum number of people likely to attend.
It is advisable to order at least 10 spares of everything as it does
become expensive to have extras printed after your initial print run.
This will ensure that you do not fall short should you require extras
for last-minute invites or for when you make a mistake when writing your
stationery, if you choose to do so.
Guest List
We
will need a guest list to personalise your stationery. Glow Studios offers
this as a complimentary service. It
is mandatory that your guest list includes your name and order number for
reference, so we advise you send your guest list after you have received the
Order Confirmation Form with your order number. All the information for guest names to be printed on invitation
inserts or place cards, must be clearly typed and emailed as a Microsoft
Word or Excel document when ordering. A
guest list template is available for your convenience.
We do not send proofs for these items so it is important for you to
be thorough with your spelling.
Invitation and thank you envelopes are supplied blank, however printed
address labels are available for an additional cost of $1.00 each. This information
should also be included on your guest list.
After
you have placed your order, please email all information supplied as Word or
Excel documents to: info@glowstudios.com.au
or go to our preferred guest list template which is only available once you
have placed your order.
How to Order
Ordering
is easy! Once you have selected
your invitation design, formulated a guest list, and collated all the
required information, you then need to choose your wording and typestyles.
There are several different wording formats for invitations and accessories
to choose from, plus widely used verses and phrases. You are also welcome to
write your own wording layout.
This can be done by visiting the WORDING page. View our samples and
write down the preferred wording and typestyle codes. Once you have
completed this, it is time to proceed with your order.
You can place your order simply by visiting our GALLERY and following the
prompts, or click on ORDER below to go directly to our ORDER FORM. Where applicable, enter
your personal details plus the wedding day information. You will then be
requested to enter the invitation design, type styles and
ink colour, wordings, quantities, accessories, etc. When complete,
submit your order and we will follow up with a confirmation email within 48 hours
(weekdays). The Order Confirmation will confirm all the details on your
Order Form and include your order number and payment details.
What happens after you have
placed your order
Once
you have placed your order, it is then time to email your guest list.
We have designed a guest list template for your convenience.
This template can be obtained immediately after your order
submission. If you can’t provide a
guest list, the guest name on invitations and place cards will be left
blank. For us to continue with
processing your order, we advise that a 50% payment be arranged as soon
as possible. Work cannot commence until the deposit has been received.
Next, we will prepare the
proofs for all your stationery items (and email them to you) with the
exception of personalising all guest details.
Print a copy of each page.
Examine
and check all proofs for spelling and information, and make the necessary
alterations. When you are
satisfied with the artwork, sign and date where applicable to approve and
accept final proofs. Return all
signed proofs to our office by email, fax or post. To avoid any delays in
production please return the proofs to us as soon as possible. Glow Studios will then proceed with the printing and assembly of your
wedding stationery. You will be
notified when the order is complete and ready for dispatch, of which the
final balance of 50% is payable.
Payments
The total amount of your order can be obtained from the Order Confirmation
Form, which will
be emailed to you within 48 hours of placing your order (working days).
Only 50% deposit is required before any work can commence with the remaining
50% due upon completion. Payment options include Direct Deposit,
Cheque or Money Order. It
is important that you include your order number for reference with ALL
payments, this includes preferred Direct Deposit payments (or Automatic Funds Transfer).
Our bank account details will be provided for direct credit payments,
all cheques and money orders can be made
payable to: Glow Studios and
posted to:
Delivery Charges
Stationery orders to be posted for delivery will be charged a $25
postage/shipping fee. Orders for
collection will be charged a $10 packaging fee.
These charges are calculated with the rest of your order and will appear on
the Order Confirmation Form we email to you.
HOME . ABOUT US . STATIONERY . GALLERY . ORDERING . SAMPLES . WORDING . TESTIMONIALS . CONTACT . OUR POLICY